Can I change the frequency of my auto refill orders?

When your prescriber writes your animal's prescription, they outline the dosing schedule and days supply. Our auto-refill program predicts when your medication will run out based on this information. To change your auto refill schedule, we will need an updated prescription from your veterinarian with the correct days supply and dosing schedule. However, you can always select to "snooze" your refill to a date that works better for you.

It's normal to have some medication left when your next refill arrives; after all, we aim to deliver before you run out to ensure your animal never misses a dose. If your prescription hasn't changed, you should always use the medication in the order you received it.