What's the difference between the Owner Portal and eMix Account?

In a nutshell, our Owner Portal is for animal owners to manage all aspects of their animal's prescriptions. Any orders inputted through the Owner Portal requires approval from your veterinarian.

eMix, on the other hand, is for prescribers and their staff to submit and manage their client's prescriptions and any bill-and-ship to office orders. You must be a licensed veterinarian and/or work at a veterinary clinic to have an eMix account.

What is the Owner Portal?

Through the Owner Portal, animal owners can:

• Browse the full Mixlab catalog
• Request new prescriptions
• Track orders

• Manage refills and delivery schedules

• Update account information including shipping addresses, payment methods, pet profiles and more

• Access receipts and view order history

Already have an Owner Portal account? You can log in here.

What is eMix?

Through eMix, prescribers can:

• Browse the full Mixlab catalog and view pricing

• Prescribe online, anytime, and stay compliant with our streamlined workflow

• Submit and reorder prescriptions for client home delivery or in-office use (if applicable)

• Track orders in real-time

• View and approve client requests in just a few clickc

• Manage account and client storefront preferences

• Access your Mixlab Plus earning dashboard (or enroll for free!)

• Stay up to date with Mixlab news and updates 

Already have an eMix account? You can log in here