Skip to content
English
  • There are no suggestions because the search field is empty.

How do I reset my password?

For Animal Owners

For Prescribers

For Animal Owners: Owner Portal

You can reset your password by clicking "Forgot Your Password" on the Owner Portal log in page and entering the email address associated with your account.

If you are logged into your Owner Portal account, you can change your password in your account settings.

  1. Click the person icon in the top right corner and click "Account"
  2. Click" Change Password"
  3. We'll send you an email to reset your password

Portal_Change Password

For Prescriber: eMix

You can reset your password by clicking "Forgot Password?" on the eMix log in page or by visiting https://e.mixlab.com/forgot-password.

eMix_Forgot Password

Enter the email address associated with your account and we'll email you a link to reset your password. 

eMix_Forgot Password 2

If you don't know the email associated with your account, you can reach out to your dedicated rep or our team at sales@mixlab.com and we'll be happy to help!